Documentation Index
Fetch the complete documentation index at: https://docs.plaisolutions.com/llms.txt
Use this file to discover all available pages before exploring further.
Live Mode
Live Mode provides real-time monitoring of your agent’s activity, streaming conversations and executions as they happen. Toggle the Live Mode switch to instantly see new conversations, track active executions, and monitor system health with zero delay.What is Live Mode?
Live Mode is a real-time streaming feature in the Analytics dashboard that shows current agent activity:Instant Updates
See new conversations and executions as they occur
Zero Delay
Updates stream continuously with no refresh needed
Live Metrics
Real-time execution counts, success rates, and active runs
Current State
Monitor what’s happening right now in your agent
How to Enable Live Mode
Locate Live Mode Toggle
Find the Live Mode toggle switch in the Analysis Filters sidebar (top of the left panel)
Toggle ON
Click the toggle to turn Live Mode ON
When Live Mode is enabled, the date range filter becomes disabled as you’re viewing current activity only.
Live Mode Interface
What Changes When Live Mode is ON
- Activity Chart
- Conversations Tab
- Executions Tab
Real-Time Conversations
Watch conversations as users interact with your agent:Conversation List
Auto-Updating List
Auto-Updating List
New conversations appear automaticallyWhen Live Mode is ON:
- New conversations stream in
- Timestamps show “just now”, “1 minute ago”
- No refresh button needed
- List auto-scrolls or shows notification
- Most recent conversations at the top
- Fresh conversations highlighted briefly
- Active status indicators
Live Message Viewing
Live Message Viewing
Watch conversations unfoldClick a conversation to see:
- Messages appearing in real-time
- User inputs as they’re sent
- Agent responses as they’re generated
- Live conversation state
- Customer support monitoring
- Quality assurance
- Live demonstrations
- User testing observation
User Filtering
User Filtering
Focus on specific usersEven in Live Mode, you can filter by:
- Specific user ID
- All users (default)
- User groups
Real-Time Executions
Monitor agent execution performance as it happens:Execution Metrics (Live)
Total Executions
Running counter
- Increments with each completion
- Shows completed count
- Shows failed count
- Updates instantly
Success Rate
Live percentage
- Recalculates automatically
- Reflects current performance
- Shows quality trends
- Updates with each execution
Active Executions
Currently running
- Shows count of active runs
- Updates as executions start/finish
- Indicates system load
- Real-time capacity view
Execution List (Live)
The execution list streams new entries in real-time: Each execution shows:| Field | Description |
|---|---|
| Status | RUNNING → COMPLETED/FAILED (updates live) |
| Type | AGENT_RUN, TOOL_CALL, etc. |
| Time | ”just now”, “1 minute ago” (updates continuously) |
| Logs Button | Click to view detailed execution logs |
Live Status Updates:
Watch executions transition from RUNNING to COMPLETED in real-time, with status badges updating automatically.
Execution Logs
Click “Logs” on any execution (even active ones) to view:Live Execution Trace
- Steps completing in real-time
- Current execution phase
- Progress indicators
- Time elapsed
Tool Call Details
- Tools being called
- Parameters used
- Results returned
- Timing information
Performance Metrics
- Processing time (live)
- Token usage (updating)
- API calls count
- Resource consumption
Error Detection
- Errors as they occur
- Failure points
- Stack traces
- Recovery attempts
Use Cases for Live Mode
1. Production Monitoring
System Health
Monitor live system status
- Detect issues immediately
- Track performance in real-time
- Monitor capacity usage
- Identify anomalies early
Uptime Assurance
Ensure availability
- Confirm agent is responding
- Track response times
- Monitor error rates
- Validate functionality
2. Launch Events
Monitor during critical releases:- Feature Launch
- Product Launch
- Marketing Campaign
Track new feature adoption✅ Real-time monitoring of:
- Initial user reactions
- Feature usage rate
- Immediate issues
- User feedback
- Performance impact
- Quick issue detection
- Immediate rollback if needed
- User satisfaction tracking
- Instant optimization
3. Testing & Validation
Verify changes and performance:Load Testing
Load Testing
Validate performance under loadWatch in real-time:
- Response times under load
- Success rates at scale
- System behavior under stress
- Bottleneck identification
- Capacity limits
- Enable Live Mode
- Generate test traffic
- Monitor execution metrics
- Watch for degradation
- Identify breaking points
A/B Testing
A/B Testing
Compare variants liveMonitor both variants:
- User engagement differences
- Performance comparisons
- Success rate variations
- User satisfaction signals
- Real-time winner identification
Configuration Changes
Configuration Changes
Validate configuration updatesAfter making changes:
- Confirm expected behavior
- Detect unintended effects
- Monitor performance impact
- Verify improvements
- Quick rollback if issues
4. Support & Debugging
Real-time issue investigation:- Watch problematic conversations unfold
- See exactly what users experience
- Monitor specific user sessions
- Debug issues as they happen
- Validate fixes immediately
Live Mode vs. Historical Mode
Understanding when to use each mode:| Aspect | Live Mode (ON) | Historical Mode (OFF) |
|---|---|---|
| Purpose | Real-time monitoring | Analysis and insights |
| Data Shown | Current activity only | Past data in date range |
| Updates | Continuous streaming | Static dataset |
| Date Filter | Disabled | Enabled |
| AI Analysis | Not available | Available |
| Best For | Monitoring, testing | Analysis, reporting |
| Use When | Launch, production watch | Reviews, investigations |
Best Practice: Use Live Mode for awareness and immediate response, then switch to Historical Mode for deep analysis and AI-powered insights.
Performance Considerations
Streaming Efficiency
Agent Performance
No impact on agentLive Mode monitoring runs independently and doesn’t affect your agent’s response times or performance.
Browser Performance
Optimized streamingUses efficient WebSocket connections for real-time updates with minimal bandwidth and CPU usage.
Best Practices
Optimize your Live Mode experience:
- Use a dedicated browser tab for monitoring
- Close unnecessary tabs to free resources
- Apply user filters to reduce data volume
- Toggle OFF when not actively monitoring
- Use on stable internet connection
- Keep the tab visible for best performance
Monitoring Multiple Agents
- Single Agent
- Multiple Agents
Focus on one agentOne browser tab with Live Mode ON provides complete visibility into that agent’s activity.
Troubleshooting Live Mode
Live Mode isn't updating
Live Mode isn't updating
Connection issuesIf updates stop:
- Check internet connection
- Refresh the page
- Toggle Live Mode OFF then ON
- Clear browser cache
- Try a different browser
High resource usage
High resource usage
Browser performance impactIf browser slows down:
- Close other tabs
- Apply user filters to reduce data
- Toggle Live Mode OFF when not watching
- Use a lighter-weight browser
- Increase available system memory
Missing conversations
Missing conversations
Filter or timing issuesIf expected conversations don’t appear:
- Check user filter settings
- Verify agent is actually active
- Confirm Live Mode is ON
- Check if conversations match filters
- Refresh to resync
Next Steps
Conversation Analysis
Learn how to generate AI-powered insights from conversations
Analytics Overview
Return to Analytics dashboard overview
Agent Settings
Configure your agent for optimal performance
API Reference
Explore the Analytics API for programmatic monitoring
Frequently Asked Questions
Does Live Mode consume more resources?
Does Live Mode consume more resources?
Live Mode uses WebSocket streaming which is efficient. It has minimal impact on browser performance, but keeping multiple Live Mode tabs open may use more resources.
Can I run AI analysis in Live Mode?
Can I run AI analysis in Live Mode?
No, conversation analysis requires Live Mode to be OFF. AI analysis works on historical data, not streaming live data.
What happens if my internet connection drops?
What happens if my internet connection drops?
The interface will show a disconnection indicator and attempt to reconnect automatically. Once reconnected, streaming resumes from the current point.
Can I export data from Live Mode?
Can I export data from Live Mode?
Live Mode is for real-time observation. To export data, toggle Live Mode OFF, set your date range, and generate an analysis or report for export.
How many people can monitor simultaneously?
How many people can monitor simultaneously?
Multiple team members can enable Live Mode on the same agent simultaneously. Each user sees their own independent stream with their own filter settings.
Does Live Mode show historical conversations?
Does Live Mode show historical conversations?
No, Live Mode only shows activity from the moment you enable it forward. To view historical conversations, toggle Live Mode OFF and use the date range filter.
Why is the date range filter disabled?
Why is the date range filter disabled?
When Live Mode is ON, you’re viewing current activity as it happens. Date range filtering only applies to historical data when Live Mode is OFF.
Can I pause Live Mode streaming?
Can I pause Live Mode streaming?
Yes, simply toggle Live Mode OFF to stop streaming. The interface will show the last state before you turned it off. Toggle back ON to resume.