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There’s no public sign-up form — every new account starts from an invitation email sent by an existing OWNER or ADMIN. That invitation is what ties your account to a specific organization from the moment you first log in.

For New Users

Complete account creation through invitation

For Existing Users

Sign in to your account and manage invitations

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Understanding the Invitation Flow

PLai Framework uses invitations to manage organization access. Here’s the overview:
  1. Múltiplo creates Organization
  2. Múltiplo invites OWNER/ADMIN
  3. New Organization OWNER/ADMIN invites OWNER/ADMIN
  4. Members receive email
  5. Members Join organization

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Step 1: OWNER/ADMIN Invites You

An OWNER or ADMIN from your organization will send you an invitation to join.

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How Organizations Send Invitations

From Organization Settings:
  1. Go to Settings → Invitations
  2. Click “New Invitation”
  3. Enter your email address
  4. Select your organization role (VIEWER, MEMBER, ADMIN, OWNER)
  5. Select a project to join
  6. Select your project role
  7. Click “Send Invitation”
The system sends you an email with a unique invitation link.
An OWNER or ADMIN must have access to the organization settings to send invitations.

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Step 2: Receive the Invitation Email

You’ll receive an email from PLai Framework with the subject:
“You’ve been invited to join [Organization Name]”
What the email contains:
  • Organization name
  • Your assigned role (e.g., “ADMIN”)
  • A link to accept the invitation
Click the link in the email to continue.

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Step 3: Access the Invitation Page

When you click the email link, you’ll be taken to the invitation page showing:
You have two options:
  • Sign In - If you already have a PLai account
  • Sign Up - If this is your first time

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If You Already Have an Account

1

Click Sign In

Select the “Sign In” button on the invitation page
2

Enter Your Credentials

Use your sign up email and password
3

Complete Sign In

You’re now logged in to your account
4

Accept Invitation

You’ll be redirected to view your pending invitations

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If You’re a New User

You have two options to create your account: Option 1: Sign Up with Google
1

Click Sign Up

Select the “Sign Up” button on the invitation page
2

Click Google Login

Select the “Sign up with Google” button
3

Complete Google Authentication

Follow Google’s sign-in flow
4

Accept Invitation

You’ll be redirected to view your pending invitations
Option 2: Sign Up with Email & Password
1

Click Sign Up

Select the “Sign Up” button on the invitation page
2

Create Your Account

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Your email address (pre-filled from invitation)
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Create a strong password (min. 8 characters, must include uppercase, lowercase, number, symbol)
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Your full name
3

Verify Your Email

Check your email inbox for a verification link and click it
4

Sign In

Return to sign in with your new credentials
5

Accept Invitation

You’ll be redirected to view your pending invitations

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Step 4: Review Your Invitations

After signing in, navigate to My Account → Invitations to see all pending invitations.

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Invitations Dashboard

You’ll see a table with your pending invitations showing:

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If You Have No Invitations

If you don’t see any invitations, the page displays:
“There are no invitations for you” “Here you’ll find your organization and project invitations.”
In this case:
  • Contact your organization’s OWNER or ADMIN
  • Ask them to send you an invitation
  • Check your email (including spam folder)

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Step 5: Accept the Invitation

Once you’ve reviewed your pending invitations, you can accept them.
1

View Your Invitations

Go to My Account → Invitations
2

Review Invitation Details

Check the organization, your assigned role, and the project
3

Click Accept

Select the Accept button for the invitation
4

Confirm

You’re now a member of the organization and project
After accepting: You’ll be redirected to your organization’s projects page and can start working immediately.
You can accept multiple invitations to join different organizations and projects.

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What Happens After Accepting

Once you accept an invitation: ✅ You become a member of the organization
✅ You’re added to the selected project
✅ Your role is set to what the invitation specified
✅ You can access agents, tools, and datasources (based on your permissions)
✅ You appear in the organization’s members list You can now:
  • Create and manage agents
  • Configure tools and datasources
  • Collaborate with team members
  • Access organization settings (if you have ADMIN/OWNER role)

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Invitation Roles Explained

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Organization Roles

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Project Roles

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Managing Your Invitations

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Decline an Invitation

If you don’t want to join an organization:
  1. Go to My Account → Invitations
  2. Find the invitation you want to decline
  3. Click the Decline button
  4. The invitation will be removed from your list
Declining an invitation cannot be undone. Contact the OWNER/ADMIN if you change your mind.

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Accept Invitations Later

You can accept invitations at any time. They remain in your pending list until you accept or decline them.

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Troubleshooting

Solutions:
  • Check your spam or junk folder
  • Ask the OWNER/ADMIN to resend the invitation
  • Verify your email address is correct
  • Check if there’s a typo in the email address they used
  • Wait a few minutes (emails can take time to arrive)
Cause: You’re already a member of that organization/projectSolution:
  • Decline the duplicate invitation
  • Go to the organization dashboard to access the project
Requirements:
  • Minimum 8 characters
  • At least one uppercase letter (A-Z)
  • At least one lowercase letter (a-z)
  • At least one number (0-9)
  • At least one special character (!@#$%^&*)
Example valid password: SecurePass123!
Reset your password:
  1. Go to the login page
  2. Click “Forgot password?”
  3. Enter your email address
  4. Check your email for reset instructions
  5. Create a new password
  6. Sign in with your new password
Note: Currently, you must contact your organization’s OWNER or ADMIN to remove your membership.

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Next Steps

After successfully joining an organization:

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Security Best Practices

Protect Your Account

Use a strong, unique password. Enable 2FA if available.

Verify Emails

Always verify invitation emails are from @plaisolutions.com

Share Carefully

Only share invitations with trusted team members

Monitor Access

Review your organization members regularly for security

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FAQ

Q: Can I be invited to multiple organizations?
A: Yes, you can receive and accept invitations to multiple organizations and projects. Q: Can I change my email address?
A: Contact your organization’s OWNER or ADMIN to update your email in your profile. Q: What if I need admin access to manage invitations?
A: Ask your current OWNER or ADMIN to grant you the ADMIN role in the organization. Q: How long is an invitation valid?
A: Invitations remain valid until you accept or decline them, or until the OWNER/ADMIN deletes them. Q: Can I invite people to my organization?
A: Yes, if you have OWNER or ADMIN role. See the “Invite Organization Members” step above.